General Terms and Conditions of corrected.eu
§1 Scope of application and definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer, in the version valid at the time of the order.
A consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to either their commercial or their independent professional activity (Section 13 of the German Civil Code, BGB).
§2 Conclusion of contract, storage of the contract text
(1) The following provisions on the conclusion of contract apply to orders placed through our online shop https://corrected.eu/.
(2) If a contract is concluded, it is concluded with:
corrected.eu
Owner Benjamin Lohrer
(3) The presentation of the goods in our online shop does not constitute a legally binding offer to conclude a contract on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following provisions apply: the consumer submits a binding offer to conclude a contract by successfully completing the ordering procedure provided in our online shop.
The order is placed in the following steps:
- Upload the work, enter the email address and click Upload, and select one or more products, the number of pages and, if applicable, further options
- Confirm by clicking the "Add to basket" button
- Check the details in the basket
- Click the "Proceed to checkout" button
- Enter all personal data including billing and delivery address, and click Next
- Pay using one of the online payment methods offered
Before submitting the order bindingly, the consumer can, after checking their details, return to the page on which the customer's details are entered by using the "Back" button of the internet browser they are using, and correct input errors, or cancel the ordering process by closing the internet browser. We confirm receipt of the order immediately by an automatically generated email.
(5) Storage of the contract text: we send you the order data and our terms and conditions by email. You can also view the terms and conditions at any time at https://corrected.eu/terms. For security reasons, your order data is no longer accessible over the internet.
§3 Prices, shipping costs, payment, due date, cancellation
(1) The prices stated include all fees and value added tax.
(2) The consumer can pay by PayPal, SEPA direct debit, SOFORT, Giropay, Klarna, and debit and credit cards.
(3) corrected.eu reserves the right to cancel an order after an order has been received or a contract has been concluded.
(4) corrected.eu has the right to cancel an order if corrected.eu is of the opinion that the document you have uploaded does not meet the minimum requirements.
The minimum requirements for a document are:
- The document must relate to education or training.
- For the proofreading service, the quality of the document must be such that an expert can proofread the document in the normal way.
- The actual number of pages or the actual number of words does not differ from the quantity stated in the order.
- You are not committing fraud.
If corrected.eu cancels an order, you will be informed as soon as possible.
(5) In the event of a technical fault or a failure, for other reasons, to pass an order on to an editor or proofreader, corrected.eu reserves the right to cancel an order without providing a service.
§3a Bonus credit
(1) For orders successfully paid for after the introduction of the bonus programme, corrected.eu credits 10% of the amount actually paid externally as bonus credit, but no more than 10.00 euros per order. The decisive amount is the amount payable after deduction of discount codes, vouchers and any bonus credit redeemed. The purchase of gift vouchers is excluded from earning and redeeming bonus credit.
(2) The credit is assigned to the normalised email address of the order. Collecting is also possible without a customer account. To redeem it, a confirmed customer account must be logged in whose email address matches the order email address.
(3) Available bonus credit is redeemed automatically on a subsequent eligible order. The customer can deselect redemption before submitting the order. Regardless of the credit, at least 2.90 euros per order must be paid with an external payment method.
(4) Bonus credit can be redeemed solely as a price reduction on future services of corrected.eu. It is not paid out in cash, bears no interest and can be neither transferred, sold nor pledged. Bonus credit is not a cash balance acquired by the customer, not a gift voucher and not a means of payment.
(5) Bonus credit has no expiry date. corrected.eu may change or end the programme for future orders with reasonable advance notice. Credit already properly earned is retained in that case.
(6) In the event of a full or partial refund, the bonus credited for the order concerned is corrected in proportion to the amount refunded. Bonus credit redeemed on this order is credited back in the same proportion. If the bonus to be corrected has already been redeemed, the bonus balance may become negative. A negative bonus balance is only offset against future bonus credits and does not give rise to any monetary claim against the customer.
(7) Obvious incorrect bookings may be corrected. In the event of proven misuse, in particular multiple accounts to circumvent the rules or manipulated orders, corrected.eu may block or cancel bonus credit obtained without entitlement. Statutory claims remain unaffected.
§3b Refer a friend
(1) Every customer with a confirmed customer account receives a personal referral code. They may pass it on to people who have never ordered from corrected.eu before. There is no limit on how often they pass the code on.
(2) If a referred new customer redeems the code, they receive 40% off plagiarism checks and AI detection and 10% off proofreading and editing. The code applies only to the first order from this email address. It is not added to other percentage discounts: the highest rate always applies.
(3) After the referred order has been paid successfully, the referrer receives 10% of the amount actually paid externally as bonus credit, but no more than 10.00 euros per referred friend. The referred customer additionally receives the regular order bonus under §3a.
(4) The code cannot be redeemed for your own email address. At most one reward is credited per referred email address.
(5) The rules of §3a on redemption, payout, transferability, refunds and misuse apply to the reward accordingly. It is therefore likewise only a price reduction on future services and is not paid out in cash.
(6) corrected.eu may change or end the referral programme with reasonable notice. Rewards already credited are retained.
§4 Delivery
(1) Delivery takes place, depending on the delivery time chosen, within 30 minutes to 50 days, and with express delivery within 24 or 48 hours. Delivery periods are calculated in calendar days; Saturdays, Sundays and public holidays count. The period begins with the conclusion of the contract (completion of the order); in the case of payment by bank transfer (advance payment), it begins with the payment order to the bank commissioned.
(2) For technical reasons, the delivery time may in exceptional cases be delayed by up to 24 hours or 50% of the delivery period booked.
(3) In absolutely exceptional cases, a failure to deliver may occur for technical reasons (data loss or similar). In this case the customer immediately receives 100% of the payment back.
(4) corrected.eu makes use of the error tolerance or residual error rate of 3% customary in the industry.
(5) The risk of accidental loss and accidental deterioration of the item sold passes to the buyer, even in the case of a sale involving dispatch, only upon handover of the item to the buyer.
(6) After you have completed your order without opting out and delivery has taken place, we transmit your name, your email address and the order number to Trustpilot A/S, Pilestræde 58, 5th floor, 1112 Copenhagen, Denmark. The purpose is to give you a one-time opportunity, by email, to rate our service. You can object to this use of your data at any time.
§5 Retention of title
We retain ownership of the goods until the purchase price has been paid in full.
§6 Right of cancellation of the customer as a consumer
Consumers have a right of cancellation as set out below, where a consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to either their commercial or their independent professional activity:
Cancellation policy, right of cancellation: you have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day of conclusion of the contract. To exercise your right of cancellation, you can use the electronic cancellation function under Section 356a BGB at corrected.eu/cancel-contract or inform us of your decision informally, for example by email to kontakt@korrektur.de.
Expiry of the right of cancellation: for contracts for the provision of services, the right of cancellation expires under Section 356 (4) BGB when we have provided the service in full and you expressly agreed before the start of performance and confirmed your awareness that you lose your right of cancellation once the contract has been fully performed. We obtain this consent in the ordering process, before processing starts. Section 356 (5) BGB applies accordingly to digital content not supplied on a tangible medium. As long as the service has not yet been provided in full, the right of cancellation exists; for the partial service provided up to the cancellation, we can demand a proportionate amount under Section 357a (2) BGB. The detailed information, including the model cancellation form, is in our Cancellation Policy.
§7 Warranty
The statutory warranty provisions apply.
§8 Contract language
German is the only contract language available.
§9 Scan API and API credits
(1) The scan API is available only to verified business accounts after separate confirmation of these API terms. Private accounts are excluded from API use. The account holder is responsible for treating API keys and webhook secrets confidentially, securing access by their applications and ending any suspected loss without delay by revoking the key concerned.
(2) One API credit entitles you to the combined plagiarism check and AI detection of each 250 readable words or part thereof. Every API order contains both analyses. The decisive word count is the one determined technically by the scan provider. Before an order is accepted, the API shows the word count determined and the credit consumption in the order response.
(3) API credits are purchased in advance, credited to a customer account and debited when a scan order is accepted. If technical queuing or processing fails definitively, the credits debited for this order are refunded automatically. Credits purchased do not expire. They are not transferable, cannot be paid out and are not a general means of payment. Statutory rights of cancellation, warranty and refund remain unaffected. If a consumer buys credits in advance, performance does not begin immediately: for this purchase, the fourteen-day right of cancellation under §6 applies as long as the credits have not been used. Credits already used are services already provided and are offset proportionately under Section 357a (2) BGB.
(4) At checkout, the net price and the gross price payable, including German value added tax, are shown. VAT-exempt intra-Community invoicing or automatic checking of foreign VAT identification numbers is not included in the self-service API.
(5) The user may only submit documents that they are lawfully entitled to process and to have checked by the technical providers commissioned. In particular, the following are not permitted: unlawful content, malicious code, circumvention of technical protection measures, load attacks, passing API keys on to unauthorised persons, and use in breach of data protection, copyright or confidentiality obligations. corrected.eu may block individual keys or API access where there is a concrete suspicion of misuse and may apply reasonable rate limits.
(6) Results are automated technical indicators. They do not replace a legal, academic or editorial review of the individual case. A percentage value alone proves neither plagiarism nor authorship by an AI. The availability of external sources and scan providers can affect the runtime and the result.
(7) Original files are deleted once processing is complete. Result data, protected report links and PDF files provided are available for seven days and are then deleted or made inaccessible. The user is responsible for retrieving them in good time. If a webhook URL is used, the user is responsible for the security, availability and data protection of this target system.
Terms and Conditions as of 2 August 2026