On time or 100 % money back

Reading time approx. 3 min. · updated: 16 June 2026 · see prices

A deadline is a deadline. When you order from corrected.eu, we give you a binding delivery date and deliver on time: you can rely on that. Our on-time guarantee means: if we do not keep the agreed date, you get 100 % of your money back and still keep the finished correction.

What the on-time guarantee means

With every order, you see before paying by when we deliver, for example overnight with express or on the regular date. We regard this delivery date as a promise. If we miss it because something goes wrong on our side, we refund the full order amount, no discussion. Of course you may keep the correction that has already been completed and use it for your submission.

Binding date You see the delivery date before buying, no small print.

100 % money back If we deliver late, we refund the full order amount.

You keep the work The finished correction stays yours, even with a full refund.

When the guarantee applies

The delivery date you receive confirmed with your order is what counts. The guarantee applies if:

we deliver the finished correction after the agreed date,
the delay lies within our area of responsibility (workload, illness, technology),
you provided all necessary information in good time and uploaded the file on time.

When the guarantee does not apply

To keep the promise fair, there are a few understandable exceptions. No refund is made if the delay is not our fault:

late upload or files submitted afterwards,
incorrect information in the order, such as a page count that is too low,
queries we had to raise and did not receive a timely answer to,
subsequent changes to the order as well as force majeure (for example a large-scale failure of the internet or power grid).

How to claim the guarantee

Completely straightforward: write to us briefly via live chat or the contact form with your order number and a note that the delivery date was exceeded. We check it immediately and usually refund the amount within 24 hours using your original means of payment.

Why we dare

Because meeting deadlines is no coincidence with us. Behind every correction stands a well-rehearsed team of editors who plan jobs realistically. If things really are urgent, our live chat helps you in the evening and on public holidays as well.